Frequently Asked Questions (FAQ)
Do we operate a showroom?
No, we do not operate a showroom. The wall bed concept was designed to be an online DYI platform in order to keep prices affordable. A showroom adds costs (floor space lease costs, staff and office equipment costs) that would have to be passed onto you, our customer if a showroom was available.
Is it easy to install as a DYI product?
Like all DIY products, you need common sense and some ability to put things together after reading instructions. We will continue to improve the quality of our instructions to make it as easy as possible to DYI. However I strongly advise that you read the instructions carefully. Only too often, people think they understand and charge ahead without following the steps as requested ... to find they then need to undo prior steps to effectively complete the install. Be prepared to take 8 hours to fully assemble as there are many parts to assemble and to screw into place. At some stage, you will need two strong people to lift the mechanism into place particularly when assembling the alpha bed.
Do you offer an installation service?
Yes we do. Availability of direct installation, largely depends on your location. It can take anywhere from 6-8 hours for two people to assemble a wall bed system. So it can add some expense to your purchase. The rate can vary from $400 - $600 to assemble and install. If you have the time and some basic skills, you can save yourself these costs.
Are wall beds easy to use?
Yes. All of our Murphy WallBed Systems wall beds use the spring loaded mechanism. Providing the spring assembly guide is followed when you assemble your wall bed the spring based system requires little effort when opening and closing.
Is a wall bed good enough for everyday use?
Yes. The quality of your sleep will depend on your mattress, no different to your floor bed.
Do I need to remove the linen?
No. All WallBeds Australia wall beds come with a strap that not only helps secure your mattress but will also keep your bedding on the mattress when you close your bed.
How comfortable are wall beds?
Like any bed the level of comfort will depend on your mattress. At WallBeds Australia we do not sell you a mattress with your bed, YOU get to decide what type of mattress you prefer..
What does my wall bed attach to?
Depending on which Wall Bed you decide on. If you choose a Wall Bed that requires cabinetry, you then attach the cabinet to your wall stud using 3 "L" brackets. The NeXt Bed frame is attached to either your skirting board or floor.
Can I take my wall bed with me if I move?
Yes. All of our range can be disassembled and then re assembled in your new location. Providing you have not built your WallBed into your wall.
Do you freight Australia-wide?
Yes. All of our beds are sent using Toll Freight. Once your bed leaves our warehouse you are supplied with a tracking number so you can follow the moments of your goods on line.